You can return the items when there is any problem. Please contact with us within 24h you received the item. We will reply asap.
You should expect to receive your refund within four weeks of giving your package to the return shipper. You'd better use the "post office" to return the item, in order to save money. Which will always take four weeks to deliver the package. Please don't forget to send us the tra number and a detail return receipt(pictures) will be better. So you can get your refund in advance.
If you need to return an item, simply login to your account, and click the Return Item(s) button. If you order as a guest, just contact with us via email. We'll notify you once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, the items will arrive in 10-15 working days with DHL generally, if it is a pre-order item, we will notify you via e-mail of the day it will be shipped.
Most importantly, don't forget to sign in your account within 3-7 days after you place the order to get the tracking Number. If you order as a guest, you can ask for the tracking number via e-mail.
All items will be free shipped by DHL(EMS if DHL won't work) on our website.